RETURN POLICY
Last updated September 11, 2026
At Golden Triangle Coffee, we take pride in ensuring the highest quality of our products and customer satisfaction. Due to the nature of our business, all coffee is roasted to order and, therefore, we do not accept returns. However, we are committed to addressing any issues that may arise with your purchase.
If your order is received damaged, is missing items, or if there is an error in your order, you have 30 days from the date of delivery to contact us for a replacement or refund. To process your request, we require proof of damage or a description of the issue with your order.
How to Request a Replacement or Refund
- Email us at Help@GoldenTriangleCoffee.com within 30 days of receiving your order.
- Provide your order number and a detailed description of the issue.
- Attach photos of the damaged items, if applicable.
We will review your request promptly and take the necessary steps to ensure your satisfaction, either by replacing the damaged or incorrect items or by providing a refund.
If your order was part of a recurring subscription, please also see our Subscription Terms of Service.
Thank you for your understanding and support.
Ternary Coffee Exchange LLC
dba Golden Triangle Coffee
28833 Euclid Ave, Unit 4
Wickliffe, OH 44092
United States